The collection efficiency rate is inaccurate because regional offices exclude problem accounts without proper verification, artificially inflating performance scores.

Why It Matters

Recommended Actions

• Management design a collection evaluation report showing a more realistic reporting of collection efficiency by: a. considering the significant number of the accounts with issues that were deducted from the projected total amount due and target collection
• B. reconciling the reported housing projects and leased property in the CER by the SO/ROs with the consolidated BCS Aging Reports and books
• And c. preparing separate report on the reconciliation of actual collections presented in the CER and Statement of Cash Flows and restricted funds.

Original Audit Finding Excerpt

"It is the declared policy of the State that all resources of the government shall be managed, expended or utilized in accordance with law and regulations, and safeguard against lost or wastage through illegal or improper disposition, with a view to ensuring efficiency, economy and effectiveness in the operations of government. The responsibility to take care that such policy is faithfully adhered to rests directly with the chief or head of the government agency concerned. (Emphasis ours) Section 2 of EO No. 195 dated December 31, 1999, mandates the NHA to focus on socialized housing through the: a) development and implementation of a comprehensive and integrated housing development and resettlement; b) fast-tracking the determination and development of government lands suitable for housing; and c) ensuring the sustainability of socialized housing funds by improving its collection efficiency, among others. Section 6.1 of COA Circular No. 2016-005 dated December 19, 2016, provides tha"

Source Document