Reports on how well collections are being made were inaccurate and incomplete, and the overall collection rate was very low because rules and penalties were not properly enforced.

Why It Matters

Recommended Actions

• Design a collection evaluation report showing a more realistic reporting of collection efficiency by:
• A. Considering the significant number of the accounts with issues that were deducted from the projected total amount due and target collection

Original Audit Finding Excerpt

"108 AGENCY ACTION PLAN and STATUS OF IMPLEMENTATION RESULTS OF COA VALIDATION Ref. Audit Observations Audit Recommendations Agency Action Plan Status of Implementati on Reason for Partial/Delay / Non- Implementation, if applicable Action Taken/Action to be Taken Date of Follow- up Status of Implemen- tation Actual Implementation Date Remarks Action Plan Person /Dept. Responsible Target Implementation Date From To From To and/or acceptance has already been conducted on 15 out of 35 Yolanda projects. The contractor has been formally notified to rectify and correct any identified housing construction defects immediately following the final inspection and findings as per the Construction Performance Evaluation System (CPES). Continuous monitoring will be conducted to ensure that the contractor promptly addresses and resolves all construction defects identified during the CPES final inspection. As of June"

Source Document